Who We Are
Vineyard Protect is part of Ascend Broking Group, a growing, modern, forward-thinking Essex insurance broker with a wealth of experience in the insurance market.
Our Mission
To provide quality, exceptional service, never losing sight of the fact that providing value for money is essential.
Our Vision
Our vision is to bring you a true partnership with your insurer, with mutual commitments on service, competitiveness and innovation.
Company Overview
We have developed an enviable reputation in both the regional and London market over the past 25 years. Insurance, like most businesses, is still best conducted through relationships. Simply, the best deals are still done face-to-face and this plays to our strengths. Insurers respond positively to our high-quality market presentations and professional approach.
We only deal with insurers who are competitive, innovative, supportive and financially secure, and can supply the covers and the claims service we demand.
Our face-to-face consultancy service is at the forefront of our offering, but – should you require – you can contact a 24/7 account executive including evenings/weekends or alternatively call the office 9:00am – 5:00pm where you can test our 2-ring answering policy.
Our Core Values
The core values that make us the best in the business
Tiered Service
You choose the service you require
No Central Arrangements
We do not negotiate additional central payments to be paid by insurers
No Compulsory Use of Broker-owned Insurers
We do not own any virtual insurer (MGA), so have no conflict
No Referral Fees
We do not accept claim referral fees from third parties
No Single Insurer Offering
We do not limit your insurer & product choice
No Expensive Overheads
No expensive central London offices, so we can pass on savings
No Mid-term Adjustment Fees
We do not charge additional fees to change any small detail of your policy
No Call Centre Hubs
We don’t believe in centralised tele-service hubs
More Competitive
This philosophy makes us more economical in how we trade
Getting your quote fast
We build our reputation on insuring difficult-to-place risks and providing underwriting solutions.